Complete Fresh LLC respects your privacy and is committed to protecting the personal information you provide when you visit our website or contact us about our janitorial and commercial cleaning services.

This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices you have.

For information about the terms governing your use of our website and services, please review our Terms & Conditions page.

PERSONAL INFORMATION WE COLLECT

When you visit our website, contact us, request a consultation, or request information about our janitorial or commercial cleaning services, we may collect personal information that you voluntarily provide, including:

• Your name

• Email address

• Phone number

• Information submitted through our Contact or Consultation forms

• Information about the janitorial or commercial cleaning services you are requesting

• Business, property, or service-location information provided when requesting an estimate or service

• Any other information you voluntarily provide when communicating with us

We may also automatically collect certain information about your use of the website, depending on the features and technologies currently used on the Site. This may include information such as your IP address, browser type, device type, operating system, referring pages, pages visited, date and time of visits, and other website usage data.

Cookies and Analytics

Our website may use cookies and similar technologies to support website functionality, understand how visitors use the Site, and improve website performance.

We may use analytics services, such as Google Analytics, to help us understand website traffic and how visitors interact with our Site. These services may collect information about website usage through cookies or similar technologies.

You can adjust your browser settings to refuse or limit certain cookies. Disabling cookies may affect some website functionality.

HOW WE USE YOUR PERSONAL INFORMATION

We may use the information we collect to:

• Respond to customer and prospective customer inquiries

• Provide estimates for janitorial and commercial cleaning services

• Schedule and manage cleaning and janitorial services

• Provide customer support

• Communicate with you about requested or scheduled services

• Send service-related communications

• Understand your business or property cleaning needs

• Operate, maintain, and improve our website

• Understand website traffic and usage through analytics

• Maintain website and business security

• Prevent fraud, misuse, or unauthorized activity

• Comply with applicable laws, regulations, legal processes, or lawful requests

We do not collect information for purposes unrelated to our business operations or the services described in this Privacy Policy.

SHARING YOUR PERSONAL INFORMATION

Complete Fresh LLC does not sell or rent your personal information.

We may share personal information with service providers and other third parties when reasonably necessary to operate our website, support our business, provide requested services, process information, maintain website functionality, perform analytics, or otherwise carry out the purposes described in this Privacy Policy.

For example, we may use website hosting providers, analytics providers, communication or scheduling services, technology providers, or other vendors that assist us in operating our website and business.

If we enable Google Analytics on our website, we may share information about website usage with Google through its analytics services. Information about Google's privacy practices is available through Google's privacy resources.

We may also disclose personal information when reasonably necessary to:

• Comply with applicable laws, regulations, court orders, subpoenas, or other lawful requests

• Protect our rights, property, or safety

• Protect the rights, property, or safety of our customers or others

• Investigate suspected fraud, security issues, or misuse of the site

• Enforce our policies or agreements

All categories of personal information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent. Complete Fresh LLC will not share SMS opt-in data and consent with any third parties or affiliates.

SMS AND MOBILE INFORMATION

If you voluntarily provide your mobile phone number and opt in to receive SMS communications from Complete Fresh LLC, your SMS information and consent will be used only for the purposes described when you provide your consent and for service-related communications.

Depending on your consent and the nature of your relationship with Complete Fresh LLC, SMS communications may include scheduling information, service reminders, service updates, appointment-related information, and customer support communications.

Complete Fresh LLC does not sell, rent, or share mobile information, including mobile phone numbers, with third parties or affiliates for marketing or promotional purposes.

All categories of personal information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent. SMS opt-in data and consent will not be shared with any third parties or affiliates.

You may opt out of SMS communications at any time by following the instructions provided in the applicable text message, such as replying STOP. Message and data rates may apply depending on your mobile carrier and plan.

SERVICE PROVIDERS AND THIRD-PARTY SERVICES

Complete Fresh LLC may rely on third-party service providers to help operate our website and business. These providers may process information on our behalf when necessary to provide services such as website hosting, analytics, communications, scheduling, security, or other business functions.

Third-party providers must handle information according to their applicable privacy practices and the services they provide.

The third-party sharing described in this section is always subject to the following SMS exception:

All categories of personal information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent. Complete Fresh LLC will not share SMS opt-in data and consent with any third parties or affiliates.

BEHAVIORAL ADVERTISING AND MARKETING

Complete Fresh LLC may use website analytics or marketing technologies if they are enabled on the Site to understand website activity and evaluate the effectiveness of our marketing.

We will only use advertising or marketing technologies that are actually implemented on the website and applicable to our business operations.

If third-party advertising or tracking technologies are used, information about the applicable providers and available opt-out choices may be provided through this Privacy Policy or the relevant third party's privacy settings.

DO NOT TRACK

Our website may not respond to "Do Not Track" signals or similar browser settings because there is currently no universally accepted standard for how websites should respond to such signals.

DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, providing estimates, scheduling and managing services, providing customer support, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.

The length of time we retain information may vary depending on the type of information and the reason it was collected.

YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have certain rights regarding your personal information. These rights may include requesting access to, correction of, or deletion of personal information we maintain about you.

To make a privacy-related request or ask a question about how your information is handled, please contact Complete Fresh LLC using the contact information provided on our website.

We may need to verify your identity before completing certain requests.

MINORS

Our website and services serve adults and businesses seeking janitorial and commercial cleaning services. The Site is not directed toward children under the age of 18, and we do not knowingly collect personal information from children under 18 through the website.

SECURITY

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, or disclosure.

However, we cannot guarantee that any website, electronic transmission, or storage system will be completely secure.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our services, website functionality, information practices, legal requirements, or other operational needs.

When changes are made, we will update the Effective Date at the beginning of this Privacy Policy. We encourage you to review this page periodically for the latest information about our privacy practices.

CONTACT US

If you have questions about this Privacy Policy, our information practices, or would like to make a privacy-related request or complaint, please contact Complete Fresh LLC using the contact information provided on the Contact page of our website.

For questions about janitorial or commercial cleaning services, estimates, consultations, or scheduling, please use the Contact page available on the Site.

RELATED WEBSITE PAGES

For additional information about our website terms and use of our services, please review our Terms & Conditions.